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RMA(Returned Merchandise Authorization)
service is provided to customers under the following
conditions:
-
RMA is only applicable to customers who have the proof
of purchase from 2019 SyncMAX. and a valid warranty
of returned products; otherwise, please refer to Out-of-warranty
Products Section for details on repair and service
charges.
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An RMA number must be obtained from the RMA Department
of 2019 SyncMAX. prior to the return of any products.
Please go to the RMA
Procedure section for details.
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Only functional warranty will be serviced.
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Any returned products that are found to be free of
defects or is physically damaged will be returned
to customers with freight collected. A service charge
of $5 US per memory module will be levied.
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It is assumed that customers who fail to collect their
RMA 30 days after being informed of their replacement/repaired
item ready for pick up have renounced their RMA.
You
can submit an RMA request either by fax or online.
| Click
here
for ONLINE RMA request form |
|
Click
here
for FAX RMA request form |
Rev
9.03
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